PRIVACY POLICY
Effective date: 20 JULY 2026
Jadhe Diesse ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when using this website (www.jadhediesse.com) and our related services.
1. Data controller
Jadhe Diesse — 12 Marine Road, 8005 Cape Town, South Africa
Contact: jadhelifecoach@gmail.com
2. Personal data we collect
We may collect the following personal information:
— Identity data: first name, surname
— Contact data: email address, telephone number
— Booking data: information you provide when booking a consultation
— Application data: information you provide in our application forms (for the Body Flow Iboga Microdosing® protocol or other services)
— Payment data: processed by our payment provider (Wix Payments); we do not store your credit card details directly
— Communication data: any information you share with us via email or contact forms
— Technical data: IP address, browser type, device information, and analytics data collected automatically when you visit our website
3. Purposes of data processing
We process your personal data to:
— Provide our services (consultations, coaching, ceremonies, and accompaniments)
— Communicate with you about your bookings, applications, and follow-up
— Process payments securely
— Maintain and improve our website
— Comply with legal obligations
— With your consent, send you occasional newsletters or updates
4. Legal basis for processing
We process your personal data on the basis of:
— Performance of a contract (delivery of our services)
— Compliance with legal obligations
— Your explicit consent (for marketing communications)
— Our legitimate interests (practice management, website security, service improvement)
5. Sharing of personal data
We do not sell, rent, or trade your personal data. We may share your data only with the following trusted partners:
— Wix (website hosting, forms, and payment processing)
— Google (analytics, where enabled)
— Legal or regulatory authorities where required by law
All third parties are required to respect the security of your personal data in accordance with applicable law.
6. International transfers
As we are based in South Africa and serve clients internationally, your personal data may be transferred and processed outside your country of residence. Where such transfers occur, we take appropriate safeguards to ensure your data is protected in accordance with applicable data protection laws — including POPIA (South Africa), GDPR (European Union), and UK GDPR where relevant.
7. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal obligations:
— Booking and consultation data: retained for the duration of our professional relationship and up to five years thereafter
— Application form data: retained for up to two years, or until you request deletion
— Financial records: retained for the period required by South African tax law (five years minimum)
8. Your rights
Under applicable data protection laws (including POPIA and, where applicable, GDPR), you have the right to:
— Access the personal data we hold about you
— Request correction of inaccurate data
— Request deletion of your data (the "right to be forgotten")
— Restrict or object to processing
— Request data portability
— Withdraw your consent at any time
— Lodge a complaint with a supervisory authority (for example, the South African Information Regulator, or your national data protection authority)
To exercise any of these rights, please contact us at jadhelifecoach@gmail.com. We will respond within thirty days.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
10. Cookies
For information on how we use cookies, please refer to our Cookie Policy.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
12. Contact
For any questions regarding this Privacy Policy or how we handle your personal data, please contact us at jadhelifecoach@gmail.com.